Just-in-Time Micro-Learning Modules
Pro-Active recently partnered with a premium Japanese OEM to develop online micro-learning “bursts” aimed at delivering customer-handling skills to their sales and service staff.
These bursts, covering topics such as questioning skills, identifying behavioral styles and more, can stand alone as bite-sized learning segments, enhance and reinforce Instructor-Led Training (ILT) programs or combine with multiple bursts to deliver a more traditional e-learning “course."
Micro-learning bursts from Pro-Active provide learning “just in time, just in place,” available when, where, and however they are needed in the daily workflow.
WBT Video Bursts Micro-learning